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Trauma-Informed Care is an organizational structure and treatment approach that involves understanding, recognizing, and responding to the effects of all types of trauma. The Victim Resource Center of the Finger Lakes, Inc. is dedicated to a trauma-informed framework. Our staff is trained to recognize the widespread impact of trauma and to understand potential paths for recovery while fully integrating knowledge about trauma policies, procedures, and practices.
Our trauma-informed service system is one in which all parties involved recognize and respond to the impact of traumatic stress on those who have contact with our agency including children, adolescents, adults, families, caregivers, and service providers. Our agency collaborates with all those who are involved with the victim/survivor by utilizing a trauma-informed approach to maximize physical and psychological safety, facilitate the recovery of the victim, and support her/his desire to thrive.
The VRC is dedicated to a trauma-informed perspective including routine screens for trauma exposure and related symptoms; and the utilization of evidence-based, culturally responsive assessment and treatment programs for traumatic stress and associated mental health symptoms with referrals for therapeutic intervention. We provide resources to children, adolescents, adults, families, and providers on trauma exposure, its impact, and treatment. Our staff prioritizes efforts to strengthen the resilience and protective factors of children and families impacted by and vulnerable to trauma. Our program addresses parent and caregiver trauma and its impact on the family system, emphasizing continuity of care and collaboration across all service systems. The VRC also maintains an environment of care for staff and volunteers that addresses, minimizes, and treats secondary traumatic stress focusing on the health and wellness of both staff members and volunteers.
Our trauma-informed organizational structure adheres to the principles of a Trauma-Informed Approach including safety (first, during, and the aftercare stage of intervention), client confidentiality and organizational transparency, client and peer support, collaboration and mutuality, empowerment (voice & choice), while understanding and embracing cultural, historical, and gender issues.
24/7 bilingual (Spanish/English) confidential, toll-free hotline at: 1-866-343-8808 or 1-800-456-1172;
Bilingual crisis intervention and Hispanic/Latina & Migrant/Dairy Farmworker Victim Services in the counties of Wayne, Ontario, Yates, Seneca, Livingston, and Cayuga;
The only Domestic Violence Shelter for the counties of Wayne, Ontario, Seneca, and Yates. The VRC also accepts all New York State shelter referrals from surrounding counties;
Personal, community, criminal justice, educational, medical, and legal advocacy;
Sexual Assault/Rape Crisis and Domestic/IP Violence Case Management Program;
Information and referrals;
Trauma-informed care – Sanctuary Model;
NYS Office of Victim Services (formerly CVB) application assistance;
School prevention education programs;
Hotline Coverage for Wayne County Homeless and Runaway Youth;
Trainings for area law enforcement, DA offices, local magistrates, churches, agencies, First Responders, etc.;
Girls Groups & Safe Dates Programs in area schools (VRC – certified facilitator agency);
Empowerment/Anger Management Groups;
Assistance with filing for all victim Family Court Orders of Protection and Custody Petitions;
Women’s Empowerment Group;
“Bringing in the Bystander” Anti-Bullying Program;
“Financial Freedom” Empowerment Group;
P.A.C.T. (Parents And Children Together);
Immigration Assistance for migrant and dairy farmworker victims of domestic and sexual violence in six counties in Upstate New York;
Cultural and Linguistic Competency Training for four counties;
Sexual Assault, Domestic/Family Violence, and Bullying Programming, including counseling for Children & Teens;
Comprehensive prevention education and community outreach program;
Darkness 2 Light/Stewards of Children: Facilitating agency for child abuse prevention education;
LGBTQIA services to ensure that VAWA protections extend to all victims of domestic/IP/dating violence, sexual assault/RC, bullying, and stalking;
“Enough is Enough” program facilitation regarding the NYS legislation on college campus adoption of comprehensive procedures and guidelines;
“Stand-up Guy” Men’s Group – “Are you a member of the Silent Majority?”;
Wayne County Coalition Against Sexual & Domestic Violence; and
Newark, New York 14513
Last updated on April 19, 2020